Support Services

Regulatory & Quality

We maintain a Quality Management System certified to ISO 9001 and our Regulatory Affairs department ensures every aspect of the products we bring to market is fully compliant with TGA and Medsafe requirements, including post-market surveillance.

Customer Service

Professional Education

  • Invited experts and our Clinical Education Team provide regular training courses to support customers:
  • Cadaveric Surgical Simulation courses, converting skills to the O.R.
  • Accredited Operator Training Programs
  • In-servicing and ongoing clinical support from qualified Product Specialists.
Clinical Support

Clinical Support

  • Device Technologies employs a dedicated and experienced Clinical Education Team to deliver accredited training, in servicing and clinical support.
  • Our trained Product Specialists are highly skilled and have an appreciation of the special demands of the healthcare environment.
Project Planning

Project Planning

Our team of expert planners will provide customised solutions and equipment options to suit the needs of your development projects:

  • Operating Theatre – best practice design for improved patient flow and management of equipment and resources.
  • CSSD/Endoscopy/Day Surgery – audit and design to determine optimal layout and equipment to suit facility workflows and functionality.
  • Medical Information Technology – customised systems designed around robust workflow patterns and improved diagnosis times.

Contact & Support